The hotel offers amenities for your comfortable stay and unforgettable experiences
Idyllic Onsen Experience
“The outdoor onsen was truly amazing, especially when surrounded by snow—a perfect way to unwind after a day on the slopes.” view full review
Delicious Dinner!
“The seafood dinner prepared by the chef was absolutely delicious, making every meal a highlight of my stay at the hotel.” view full review
Spacious Room!
“I was pleasantly surprised by how spacious the room was; it offered more room than I’ve ever had in Japan, making my stay incredibly comfortable.” view full review
Cozy Bar Nights
“The cozy basement bar provided a perfect atmosphere for a nightcap, enhancing our evening with a relaxed vibe.” view full review
Feedback from previous guests about their experience.
90%
liked the hotel and would stay again
Spacious room
Helpful staff
Limited bus service
Language barrier
9.0/10
Perfect
Rooms
9.4
Location
8.0
Service
8.8
Dining
5.0
Guest reviews
9.0/10
based on 5 reviews
7.7
7.7/10 based on 39 reviews
Scott
United States of America,
November
2024
9.0/10
I had a wonderful time at Hotel Silk! The large rooms were a real treat, and the Onsen facilities were relaxing. The staff was helpful, even with a bit of a language barrier. The hotel provided a courtesy bus which made getting around a breeze. My only wish is that we could have had a bit more variety in the amenities offered, but overall, it was a great experience. I'd love to return!
Rooms
9.0
The rooms were spacious and well-kept, making our stay very comfortable.
Service
9.0
The staff members were accommodating and friendly, helping us get to the lifts easily.
Location
Dining
Facilities
9.0
The Onsen facilities were fantastic, providing a great way to unwind after a day of activities.
Frank
United States of America,
September
2024
8.8/10
I had a fantastic time at Hotel Silk! The facilities were really nice and I appreciated how helpful the staff were, even with the language barrier. The room was spacious and the Onsen facilities were excellent. One downside was that the courtesy bus to the lifts could have been more frequent, but overall, it was a great experience and I'd definitely come back!
Rooms
9.0
The room was large and very comfortable, providing enough space to relax after a day out.
Service
8.0
The staff members were really nice and did their best to help, even if there were some communication challenges.
Location
Dining
Facilities
9.0
The Onsen facilities were great and added a special touch to the stay.
Spacious room
Limited bus service
Robert
United States of America,
August
2024
9.4/10
I had a wonderful time at Hotel Silk! The facilities were solid, and the atmosphere was pleasant. The room I stayed in was quite spacious, and I really appreciated the courtesy bus that helped get me to the lifts. The Onsen facilities were a great addition, and while there was a small language barrier, the staff remained incredibly helpful throughout my stay. I'm definitely looking forward to returning!
Rooms
10.0
The room was large and very comfortable, providing plenty of space to relax.
Service
9.0
The staff members were very helpful and accommodating, which made my stay even better.
Location
Dining
Facilities
9.0
The Onsen facilities were good and added great value to my experience.
Steven
United States of America,
August
2024
9.2/10
I had a wonderful stay at Hotel Silk. The spacious rooms gave me plenty of comfort, and the Onsen facilities were a real treat. The staff were genuinely helpful, and although there was a bit of a language barrier at times, they made my experience very positive. However, I did wish the ski field was a bit closer, but the courtesy bus made it manageable.
Rooms
10.0
The room I stayed in was large and very comfortable, providing a great space to relax.
Service
9.0
The staff were incredibly helpful, picking us up from the bus stop and providing support whenever needed.
Location
8.0
While it wasn't right next to the ski field, it was close enough, and I appreciated being away from the crowded areas.
Dining
Facilities
9.0
The Onsen facilities were good and offered a relaxing experience after a long day.
Spacious rooms
Not close to ski field
Dana
United States of America,
August
2024
8.6/10
I had a fantastic experience at Hotel Silk! The facilities were great and the staff made my stay even better with their helpfulness. The room was spacious and allowed us to enjoy our time comfortably. The Onsen facilities were a real highlight. Although there were some language barriers, the staff's efforts were much appreciated. I'm already looking forward to my next visit!
Rooms
9.0
The room was large and quite comfortable, making it a pleasant space to relax.
Service
9.0
The staff were very helpful, even going out of their way to assist us. They provided a courtesy bus that made getting us to the lifts hassle-free.
Location
Dining
Facilities
8.0
The Onsen facilities were enjoyable and added to the overall relaxation of our stay.